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TERMS AND CONDITIONS
GENERAL MATTERS
These terms and conditions of purchase are applicable to all sales of products of the Purificación García brand made through the website www.purificaciongarcia.com ("Website") of Sociedad Textil Lonia Ltd. ("STL").
STL is a company with registered office at Parque Empresarial Pereiro de Aguiar s/n, 32792 Ourense, telephone 0800 7241715 and email contact@stlonia.com.
By placing an order for products, you agree to be bound by these terms and conditions. Any personal information you provide through the Website from which you can be identified is stored securely and confidentially, and is processed fairly and lawfully in accordance with our Privacy & Cookies Policy.
By placing an order, you confirm that you are over 18 years of age and have legal capacity to enter into legally binding agreements.
Orders placed on this Website are intended for domestic and private use only. You must not use this Website to purchase products for resale or commercial use.
Please read these terms carefully before you submit your order. These terms indicate who we are, how products will be supplied, how the contract may be changed or modified, what to do if there is a problem and other important information.
We reserve the right to update or amend these terms and conditions of purchase where we consider appropriate and, accordingly, what should be consulted before making a purchase from the Website.
In accordance with Regulation 524/2013 of May 21 of the UE, you have the right to request an out-of-court resolution of consumer disputes with us. You can access it through the link http://ec.europa.eu/consumers/odr/.
AVAILABILITY
All products on the Website are subject to availability. If an ordered product is out of stock or it is impossible for us to supply it, we will contact you and refund any amount you may have paid to purchase that product.
WARRANTIES
If you enter into an agreement with us, we offer a contractual warranty on the products sold on the Website.
We will endeavour to offer precise and reliable information on the Website about products for sale (including product names, photographs, composition and attributes, etc.).
PURCHASE PROCEDURE
Please select the type and quantity of products you wish to purchase from the Website (the default will be one unit) and click Add to Cart.
Review My Cart making sure all specifications fit your requirements, then click Proceed to Checkout.
If it is the first time that you have accessed the Website and you wish to register, you may do so by entering your email address and a password. You must keep your password confidential as it allows access to your account. To continue setting up an account you will need to enter your personal details, billing address and delivery address (if different).
If you are a registered user with an active account, please enter your email address and password to log in to your account.
You will then be directed to the shipping confirmation page to select delivery options and confirm a delivery address. You will then proceed to the secure payment page to select the payment type and complete your order.
ORDER ACCEPTANCE
After placing your order, you will receive an automated acknowledgement. Please note that this does not mean that your order has been accepted.
Our acceptance of your order will take place when it is dispatched, at which point a contract will come into existence between the User and STL.
A number will be assigned to your order of which you will be informed upon acceptance. The contract to sell products to you only relates to those products listed in the confirmation email.
If we are unable to accept your order, we will inform you and refund any quantity we may have charged, this might be because a product is out of stock, because of unexpected limitations on our resources for which we could not reasonably plan, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
ORDER CONFIRMATION AND CANCELLATION
Before completing the order, the User may review all the relevant details and products included so that, if considered necessary, they may be modified, added to or eliminated.
Once the order has been formalised by your confirmation, it will not be possible to modify or cancel the order through the Website and, therefore, you will have to contact the Customer Service Department ("CSD") directly (see clause 10 below). Once you have contacted the CSD, provided that the order has not entered the shipping process and been dispatched from our central offices, it will be possible to change or cancel any issue relating to the order.
DELIVERIES
When placing an order, Users can receive it at an address of their choice, except P.O. boxes. Shipping addresses must be located in the same country of the purchase.
Our delivery period is approximately between 2 and 7 working days from the order confirmation. This period may increase at certain times or due to other circumstances beyond our control and, therefore, we are not responsible for any delays that may arise for any of the aforementioned reasons or for reasons directly attributable to third parties unrelated to us.
We will keep you informed regarding the progress of your order by email or text message using the contact details you supply.
Delivery costs are £8 regardless the amount of the order.
If when opening the package, the User observes that any of the items are damaged, the damaged articles should be detailed in the delivery note and they should contact the CSD. In such cases, STL will repair or replace, at no cost, any article lost during transport or that has suffered any type of damage during the delivery process, provided that the User reports the incident within 24 hours of receiving the order.
Once the order has been delivered, any damage that may be caused henceforth will be your responsibility. Any risks relating to the purchased product will be assumed by you from the time of delivery.
You will acquire ownership of the products once we have received payment in full, and the purchased products have been delivered. If there is a problem with your order, please contact our Customer Service Department using the contact details provided below.
In the case of orders made in periods of high demand, the estimated delivery time cannot be guaranteed. STL shall not be liable for any failure to meet these delivery dates.
POLICY FOR THE RETURN, EXCHANGE AND REFUND OF PRODUCTS
RETURNS
Returns at Purificación García are free of charge.
You may return your online purchase on the Website by requesting to have it picked up at home.
Returns can be requested up to 30 calendar days from the order confirmation.
You should use the original shipping packaging when returning articles, Purificación García boxes and envelopes included. This way, the goods will arrive in perfect condition.
Returned items must be new, in perfect condition and with original labelling. Footwear without the original packaging will not be accepted as both are considered part of the product.
We do not accept returns of personalised items or those with alterations.Also, we do not accept returns of underwear or any other product considered as final sale by Purificación García.
If the order includes a gift associated to any item and a refund is made over that item, the gift needs to be returned as part of the order to proceed with the return.
Returns that do not comply with any of the conditions specified above will not be accepted.
Returns using the Website
The User can access the order containing the item(s) to be returned through "My Account" on the website. Once identified, the User must select the item(s) vain the delivery note they received together with the order and choose a collection address to be provided to the courier.
The article(s) should be returned in the original packaging in which the order was sent and the return will be processed free of charge.
Once the return has been received by STL, it will verify the returned item or items to check that they correspond to those indicated in the return receipt and that they were received in perfect condition.
If the verification is satisfactory STL will refund the money paid by the User for the returned article(s) using the same payment method used by the User for placing the order, within fourteen (14) days of notification of withdrawal.
RETURNS OF DEFECTIVE PRODUCTS
If you wish to return a product because it is faulty, flawed or because it is not as described, you may do so using the procedure described above.
LEGAL RIGHT TO CANCEL YOUR CONTRACT WITH US
In general, if Users enter into the agreement as consumers or users they are entitled to withdraw from the agreement within (14) calendar days.
This period will expire after fourteen (14) calendar days from the date on which the ordered article was delivered to the User.
To exercise his/her right to withdrawal, the User must send a notification to STL at the following postal address: Parque Empresarial Pereiro de Aguiar s/n, 32792 Ourense or by email to lopd@purificaciongarcia.com, in which they communicate unequivocally their decision to withdraw from the agreement between the User and STL.
The user must comply with all the conditions of purchase and return expressed in this document, and consequently, to exercise the right to withdraw, the articles must comply with the requirements mentioned in the POLICY FOR THE RETURN, EXCHANGE AND REFUND OF ORDERS.
You can download the model withdrawal form here: Withdrawal Form
PAYMENT METHODS AND PRICE
Orders must be paid as soon as they are confirmed. Only orders for which payment has been verified and completed will be processed.
The price of the product (which includes VAT) will be the price indicated on the Website when placing your order. Prices of the products shown on the Website may be changed without such changes affecting orders in progress when the change was made.
We will attempt to ensure that the price of the product advised to you is correct. If the product's correct price at your order date is higher than the price stated to you, we will contact you for further instructions before accepting your order. If we accept and process an order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as mispricing, we may end the contract, refund you any sums you have paid and require the return of any products provided to you.
If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
You may pay for orders by credit or debit card (Visa / MasterCard / AMEX) or using PayPal.
For security reasons, if you choose to pay via PayPal, you may not change the delivery address once the order has been placed.
Your payment details will not be stored or processed by us but will be directly registered by the payment gateway of the financial institution chosen by you to make the payment. For greater security, when payment is made the Website has a Secure Ecommerce Authentication Service, a system established by Visa/MasterCard/Eurocard, whereby Customers are authenticated by their purchasing bank.
To protect the confidentiality and integrity of transactions, our checkout procedure involves SSL (Secure Socket Layer) protocol and 128-byte security keys.
The amount of the order will be charged in real time using the chosen payment method and if the charge is cancelled for any reason and the transaction is not completed, the order will be automatically cancelled.
CUSTOMER SERVICE DEPARTMENT
If you have any questions or complaints about your order, please contact us. You can contact our customer service department:
- By calling 080 00 326 110, Monday to Friday from 08:00 to 18:00, except for holidays.
- By sending an email to: contact@purificaciongarcia.com
OTHER IMPORTANT TERMS
This contract is between the User and STL. No other person shall have any rights to enforce any of its terms. Neither party will require the agreement of any other person in order to end the contract or make any changes therein.
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
These terms and conditions shall be subject to the laws of England [and Wales], and the courts of England [and Wales] shall have exclusive jurisdiction over all claims or disputes arising out of, or in relation to, these terms and conditions.
WEBSITE TERMS OF USE
OWNERSHIP OF THE WEBSITE
Welcome to purificaciongarcia.com (the "Website"). This Website is owned and operated by Sociedad Textil Lonia Ltd. ("STL"), a Company with registered office at Quadrant House - Floor 6, 4 Thomas More Square, London E1W 1YW, with employer identification number (C.I.F) no. 06689307, email contact@stlonia.com.
In these Website terms of Use ("Terms") we/our/us means STL, and you/your means you as a user of the Website.
ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS
By accessing this Website you accept these Terms. If you do not agree with these Terms you must refrain from accessing the Website.
Please also read our Privacy & Cookies Policy, which explains how we may collect and use information about you via this Website.
If you buy a product from the Website, the Standard Terms and Conditions of Purchase shall govern the purchase. In the event of any conflict or inconsistency between these Terms and the Standard Terms and Conditions of Purchase, the Standard Terms and Conditions of Purchase shall apply.
Access to our Website is permitted on a temporary basis and we reserve the right to suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
Use of this Website for the purpose of damaging the business or property of STL or third parties or damaging, attacking or overloading, the networks, servers and other hardware or software of STL or third parties is expressly prohibited. In particular, you agree that you will not:
- Attempt to decompile, reverse engineer, disassemble or otherwise to derive source code from the Website.
- Tamper with, hinder the operation of, make unauthorised modifications to the Website including attempting to interfere with the access of any user, host or network.
- Use the Website for any activities which breach any laws or regulations or infringe any third party rights.
- Remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices of ours or any third party.
- Use the personal information of another person in order to access or use the Website.
- Transmit any bug, virus or other disabling feature to or through the Website.
You may download to a computer or make copies of the Website's content solely for personal use and for non-commercial purposes, provided that all the documentation that is reused and is subject to copyright or trademark remain intact and is not altered in any way. The contents of the Website www.purificaciongarcia.com, may not be amended, reproduced or distributed to the public for commercial purposes.
ACCESS TO THE REGISTERED USER AREA AND PASSWORDS
Where you are provided with a user ID, password or any other piece of information as part of our security procedures you must treat such information as confidential and you must not disclose it to any third party. The right to use the secure areas of the Website is personal to you, and you may not allow other people to use your log-in details.
You are responsible for all activity and for the accuracy of all information and requests sent using your username, password or any other personal identification implemented to identify you.
You must notify us immediately of any unauthorised use of your account, or other account related security breach of which you are aware.
If you inform us, or if we have reason to believe that, unauthorised use is being made of the Website (whether by you or through your account) then, without prejudice to our other rights and remedies, we may suspend or terminate your access to the secure areas of the Website immediately (and without notice to you).
OBLIGATIONS OF USERS
You must use the Website and its contents and services appropriately and legally, in accordance with:
- All applicable laws and regulations in force.
- Generally accepted moral standards and good practice.
- Public order.
- These Terms, the Privacy & Cookies Policy, and the Standard Terms and Conditions of Purchase.
We shall not assume any direct or indirect responsibility arising from misuse of the Website or its contents by you. You assume, under your sole responsibility, all consequences, damage or liability that might arise from your use of the Website or the contents stored on it.
LINKS
The Website access service may include links, directories and even search tools that enable you to access other internet websites.
We take all measures and precautions possible to prevent links that might redirect or connect the Website to an external page that violates the rights and contents of third parties or which contains illegal contents.
However, we shall not be responsible for the content of external websites administered by third parties not related to us. In the event external links have illegal, defective, misleading or incomplete contents, the owner of such websites shall be responsible, and shall also assume the responsibility for possible damage caused as a result of use of these contents. The existence of these links shall not under any circumstance mean that we support or agree with the content of s websites. No link, hyperlink, framing or similar link to the Website may be inserted without our prior and express authorisation.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or licensee of all intellectual property rights in the Website, and the material published on it. STL?? is the owner of all the intellectual and industrial property rights of the domain name, the design and image of the Website, which are deemed to be, but not limited to, the graphics, logos, icons, and other audio-visual or audio contents, and its graphic design and source code (the “Contents”). In both cases, the exploitation rights recognised under the intellectual property legislation in force cannot be deemed to be transferred to you, save for those rights which are strictly necessary to use the Website.
We hold the exploitation rights to the brands, trade names or distinctive signs contained on the Website, and access to the Website may not be deemed to assign any right to the aforementioned brands, trade names and/or distinctive signs.
Any form of reproduction, distribution, public communication, modification or exploitation of all or part of the Contents of the Website are expressly prohibited without our prior written authorisation.
If you wish to reproduce or use information from this Website beyond the terms of this licence, please contact us for express consent. You can do this by addressing your request to STL at contact@stlonia.com, or using the contact information included in point 1 of these Terms.
LIMITATION ON LIABILITY
Use of the Website is subject to all applicable legislation and you shall be solely responsible for the content of any communication made by you when using the Website.
REGARDING THE WEBSITE'S CONTENT
We do not guarantee the quality of the information provided or that it is up-to-date, accurate and complete. We shall not be responsible for damage to property or immaterial damage that arises from use or non-use of the information provided or the use of incorrect or incomplete information. We expressly reserve the right to temporarily or definitively modify, supplement or delete the contents of the Website or part thereof without prior notice.
RELEASE FROM LIABILITY FOR USE OF THE WEBSITE
We do not guarantee the availability of the Website. We shall not be liable for damage or losses of any kind that might arise from the unavailability or interruption of the operability of the Website. We do not check that the contents are free of viruses or elements that might give rise to alterations in the software or hardware of users that visit the Website and therefore shall not be liable for the damage and losses of any kind that may arise as a result thereof. In any event, you shall be responsible for having the appropriate tools to detect and protect against harmful computer programs.
We provide the Website on an "as is" and "as available" basis and to the fullest extent permissible by law we do not guarantee that our Website will meet particular requirements, or be available, accessible, uninterrupted, timely, secure or operate without error, or that it will be free from viruses, worms, Trojans or other harmful elements. We recommend that you protect your equipment by having appropriate anti-virus software in place.
To the extent permitted by law, we exclude all conditions, warranties, representations or other Terms which may apply to our Website or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website. In particular, we will not be liable for:
- Loss of profits, sales, business, or revenue.
- Business interruption.
- Loss of anticipated savings.
- Loss of business opportunity, goodwill or reputation.
- Any indirect or consequential loss or damage.
Nothing in these Terms is intended to exclude or limit for any liability that cannot be excluded or limited by law.
DATA PROTECTION
Any personal information you provide through the Website from which you can be identified is stored securely and confidentially, and is processed fairly and lawfully in accordance with our Privacy & Cookies Policy.
TERM AND AMENDMENTS
We reserve the right to amend these Terms at any time without prior notice to you. We may change, interrupt or eliminate any aspect of the Website, such as access to certain functions, databases or contents of the Website in our sole discretion, without prior notice to you. We may also restrict access to all or certain parts of the Website without giving prior notice.
We recommend you review these Terms regularly to ensure you are aware of any changes.
Your continued use of the Website after such changes are posted will be deemed agreement on your part to these Terms, as amended.
GOVERNING LAW AND JURISDICTION
Use of this Website shall be governed and construed in accordance with Spanish law and you agree to submit to the non-exclusive jurisdiction of the courts of Spain in relation to any dispute in relation to them.
PRIVACY POLICY
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Sociedad Textil Lonia, S.A. (hereinafter, "STL") with registered office at Parque Empresarial Pereiro de Aguiar, 32792, Pereiro de Aguiar, (Ourense-Spain) and developer of the Purificación García brand, is the controller of your personal data.
You can contact our Data Protection Office at the above address or by email at: lopd@stlonia.com.
DATA PROTECTION OFFICER
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at: lopd@stlonia.com stating DPO as the subject matter.
FOR WHAT PURPOSES DO WE TREAT YOUR PERSONAL DATA? HOW DO WE LEGITIMIZE THE PROCESSING OF YOUR DATA?
MANAGEMENT OF YOUR BUSINESS RELATIONSHIP WITH STL
Your personal data will be treated in order to develop, control, manage and maintain the contractual relationship established on making purchases in stores managed by STL where necessary.
Said treatment for the purposes indicated is legitimized by the execution of the existing contractual relationship between you and STL. The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
MANAGEMENT OF PROFILE REGISTRATION AND CANCELLATION IN THE SHARED DATABASE
Your personal data will be processed for your registration and entry into the customer database managed by STL. When necessary, and exclusively for the management of the contractual relationship, STL will communicate the identifying data that you provide us in order to be able to manage your relationship as a customer.
Said treatment for the purposes indicated is legitimized by the execution of the existing contractual relationship between you and STL. The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
PROCESSING OF YOUR DATA FOR COMMERCIAL PURPOSES BY STL
Your personal data will be processed by STL for the sending of commercial information related to own products linked to and marketed by STL, in addition to opinion surveys. Said information to be sent by any means, including electronic, commercial communications, sending of bulletins and personalized offers. Similarly, your data may be used for profiling purposes in order to send personalized commercial actions and / or oriented to your preferences.
Said treatment for the purposes indicated is legitimized by the application of legislation that foresees said treatment and by having obtained STL consent to that effect.
For those cases legally provided for under article 21.2 of Law 34/2002, of July 11, concerning services of the information society and electronic commerce, as well as by article 16 of the Electronic Privacy Regulation 2017/0003 (e-privacy) of the European Union, STL will be entitled to send commercial communications electronically as long as the content thereof is related to products and / or services similar to those offered in the context of your relationship with STL.
You may, at any time, revoke your consent for the sending of commercial communications of STL products and services. You may refuse such procedure both at the time of data collection and on receipt of each commercial communication sent by STL.
Similarly, STL may use your data in legitimate interest to better meet your expectations and increase your level of satisfaction as a client in cases where legislation permits, provided that these legitimate interests respect your right to personal data protection, honor and personal and family privacy. Remember that you can always exercise your right of opposition if you consider it appropriate at the email: lopd@stlonia.com.
DATA TRANSFER STL GROUP AND FRANCHISEES
In order to manage the relationship with you as a customer, STL may communicate to those companies that use the STL customer database any identification data that you provide us by filling in the card or via the website in order to verify your identity, as well as to manage all purchases and operations you make in the stores of Purificación García. With this in mind, your data will be included in a centralized database that can be accessed by both STL franchisees and other STL Group companies. In no case will your personal data be communicated to other entities that do not belong to the STL Group or to STL franchisees, without your prior consent.
Said treatment for the purposes indicated is legitimized according to the existence of a legitimate interest for STL. As a result of the use of a centralized customer database, for administrative, operational and logistics purposes, STL may communicate data to all STL's dependent entities with which it shares access to said database with the sole purpose of being able to improve the logistics, administration and your personal management needs by being able to centralize all the purchases you make. This centralization does not entail any detriment to you, on the contrary, it will speed up any order or process, thereby avoiding delays.
The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
INTERNATIONAL DATA TRANSFERS TO THE STL GROUP
In order to manage the relationship with you as a customer, STL may communicate to those companies that use the STL customer database any identification data that you provide us in order to verify your identity, as well as to manage all purchases and operations you make in the stores of Purificación García. With this in mind, your data will be included in a centralized database that can be accessed by both STL franchisees and other STL Group companies that may be located in countries that do not offer a protection level comparable to European standards. In no case will your personal data be communicated to other entities that do not belong to the STL Group or to STL franchisees, without your prior consent.
Said treatment for the purposes indicated is legitimized by the adoption of adequate guarantees by STL. For these purposes, these international data transfers will be covered by the implementation of adequate guarantees through the signing of a contract to that effect based on the Standard Contractual Clauses for data protection adopted by the European Commission. The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
FROM WHERE DO WE GET YOUR DATA?
The personal data processed by STL has been provided directly by you by completing the forms provided for that purpose by STL.
HOW LONG WILL WE KEEP YOUR DATA?
STL will keep your data during the validity of your contractual relationship with STL and once expired during the prescription period of the actions that may arise from the relationship maintained.
For merely illustrative purposes, articles 1962-1972 of the Civil Code set deadlines for the prescription of actions that may go from one to thirty years, depending on the type of action to be exercised.
TO WHOM DO WE GIVE YOUR DATA?
Your data will be transferred to the different entities that form part of the STL Group (subsidiaries and franchisees) and that have access to the customer database, to which your personal data will be sent as a customer of STL products, for the handling of the following:
- Collection and payment derived from the relationship with you.
- Registration and removal of customer profiles in the STL database.
Similarly, STL may outsource certain functions in order to improve the quality of service and/or for internal administrative purposes, and to this effect it will collaborate with Data Processors, always within the context of a Data Processing Agreement (DPA) that offers adequate guarantees.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR INFORMATION AND HOW CAN YOU EXERCISE THEM?
You may, in the terms established in the data protection regulations, revoke at any time the authorization granted for the processing and transfer of your personal data, as well as exercise the rights of access, rectification, opposition, including the processing of data on the basis of legitimate interest, limitation, suppression, portability and not to be the subject of automated decisions, by writing to the Data Protection Office of Sociedad Textil Lonia, SA, at the following address: Parque Empresarial Pereiro de Aguiar, 31792, Pereiro de Aguiar (Ourense-Spain), or by email at: lopd@stlonia.com.
For greater transparency regarding your rights, please find below further information:
RIGHT TO ACCESS:
You have the right to obtain confirmation about the personal data we hold on you. You can contact us for further information concerning the aforementioned data by email.
RIGHT TO PORTABILITY:
As long as STL processes your personal data through automated means based on your consent or an agreement, you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or to a third party. It will only include the personal information that you have given us.
RIGHT OF RECTIFICATION:
You have the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data. Remember that in your User Area you can modify your personal data.
RIGHT OF SUPPRESSION:
You have the right to obtain without undue delay the suppression of any personal data processed by STL at any time, except in those situations that the law considers an exception, such as compliance with a legal obligation.
RIGHT TO OPPOSE THE PROCESSING OF DATA ON THE BASIS OF LEGITIMATE INTEREST:
You have the right to object to the processing of your personal data based on the legitimate interest of STL. We will not be able to continue processing personal data unless we can attest compelling legitimate reasons for said processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
RIGHT TO OPPOSE DIRECT MARKETING:
You have the right to oppose direct marketing, including profile analysis made for direct marketing purposes.
RIGHT TO RESTRICTION:
You have the right to request that STL limit the processing of your personal data in the following circumstances:
- If you object to the processing of your data based on the legitimate interest of STL, STL must limit any processing of such data pending the verification of legitimate interest.
- If you claim that your personal data is incorrect, STL must limit any treatment of such data until its accuracy is verified.
- If the treatment is illegal, you can object to the deletion of personal data and, instead, request limitation of its use.
- If STL no longer needs personal information, but you need it for the formulation, the exercise or the defense of claims.
UPDATES TO OUR PRIVACY NOTICE
We may proceed to update our Privacy Policy. The latest version will always be available on our website.
COOKIES
Where you furnish your personal data via the Website, STL reserves the right to use cookies in order to recognise you as a frequent user and customise your use of the Website by means of pre-selecting your language, or more desired or specific content. By using cookies STL is able to recognise the user's browser in order to provide content and offer browsing or advertising preferences to the users' demographic profiles, measure visits and traffic parameters, and monitor the progress and number of hits.
In addition, in its preparation we have taken into consideration the instructions provided by the Spanish data protection agency in its "Guide on the use of cookies".
WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer by the websites you visit. They are widely used to ensure that the Website functions correctly and efficiently since they provide the owners of the Website with information. The use of cookies is standardised in the majority of websites. Cookies enable us, among other things, to store and recover information on your browsing habits and your device and, depending on the information they contain and the way in which you use your device, they may be used to recognise and identify the user in order to enhance your browsing experience and offer you the services you request. If you would prefer not to send cookies to our systems you can disable and control them through your browser settings, erasing them from the browser history -cache- when you end your visit.
Types of cookies
Classified by expiry date:
- 'Session' cookies: Session cookies remain in your browser during your visit (e.g. until you close the browser or leave the site).
- 'Persistent' cookies: Persistent cookies are saved in your browser after the session (unless they are deleted).
Classified by activity:
- 'Performance' cookies: Performance cookies collect information on Website use; they do not gather personal data and the collected data is stored anonymously. Performance cookies are used to enhance the Website experience.
- 'Functionality' cookies: Functionality cookies enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customisation of the Website).
Classified by purpose:
- Analytical cookies: Analytical cookies are used to gather data on user activity for statistical purposes. Among others, they analyse the number of users visiting the Website, the number of pages visited, as well as user activity on the Website and the frequency of use. The data collected is always anonymous in order to ensure that there is no way of using the data collected to identify any user.
- Authentication cookies: These enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customisation of the Website).
Classified by origin:
- First-party cookies: First-party cookies are set by the web server of the visited page.
- Third-party cookies: Third-party cookies are sent to the user's terminal equipment from a device or domain that is not managed by the editor, but rather by another entity that processes the data collected through the cookies.
By continuing to browse this Website, the user will be accepting the creation of cookies for the aforementioned purposes.
Notwithstanding the foregoing, should the user subsequently wish to eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by his browser for this purpose. In this connection, additional information may be found in the following section.
HOW TO BLOCK COOKIES
Should the user subsequently wish to block or eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by each web browser for this purpose. If the installation of cookies is not permitted on your browser, you may not be able to access certain sections of our Website.
Depending on the web browser used by the user, the procedure for allowing and eliminating cookies will be one of the following:
- Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Safari: https://support.apple.com/en-us/HT201265
- Opera: http://help.opera.com/opera/Windows/2393/en/private.html#deleteData
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
ADDITIONAL INFORMATION
- The cookies are stored by the web browsers and browser settings must be used to exercise your right to eliminate or disable them. Neither this web nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers.
- In certain cases it is necessary to install cookies to ensure that the browser does not forget your decision not to accept them.
UPDATE OF COOKIES AND CONTACT POLICY
Should the user fail to accept the cookies or block them subsequently, Website functionalities may be affected.
The Cookie Policy may vary based on the cookies used. If STL amends its Cookie Policy, it will post a notice on the Website to inform you of any change in the type of data collected. Notwithstanding the foregoing, regular visits to the Cookie Policy page are recommended to keep you informed of any exceptions in this connection.
Lastly, should you have any problem in relation to the use of cookies on this Website, you may contact us at the following email address: contact@stlonia.com.
Also, cookies may be removed; to do so you must consult your web browser instructions.
GENERAL MATTERS
These terms and conditions of purchase are applicable to all sales of products of the Purificación García brand made through the website www.purificaciongarcia.com ("Website") of Sociedad Textil Lonia Ltd. ("STL").
STL is a company with registered office at Parque Empresarial Pereiro de Aguiar s/n, 32792 Ourense, telephone 0800 7241715 and email contact@stlonia.com.
By placing an order for products, you agree to be bound by these terms and conditions. Any personal information you provide through the Website from which you can be identified is stored securely and confidentially, and is processed fairly and lawfully in accordance with our Privacy & Cookies Policy.
By placing an order, you confirm that you are over 18 years of age and have legal capacity to enter into legally binding agreements.
Orders placed on this Website are intended for domestic and private use only. You must not use this Website to purchase products for resale or commercial use.
Please read these terms carefully before you submit your order. These terms indicate who we are, how products will be supplied, how the contract may be changed or modified, what to do if there is a problem and other important information.
We reserve the right to update or amend these terms and conditions of purchase where we consider appropriate and, accordingly, what should be consulted before making a purchase from the Website.
In accordance with Regulation 524/2013 of May 21 of the UE, you have the right to request an out-of-court resolution of consumer disputes with us. You can access it through the link http://ec.europa.eu/consumers/odr/.
AVAILABILITY
All products on the Website are subject to availability. If an ordered product is out of stock or it is impossible for us to supply it, we will contact you and refund any amount you may have paid to purchase that product.
WARRANTIES
If you enter into an agreement with us, we offer a contractual warranty on the products sold on the Website.
We will endeavour to offer precise and reliable information on the Website about products for sale (including product names, photographs, composition and attributes, etc.).
PURCHASE PROCEDURE
Please select the type and quantity of products you wish to purchase from the Website (the default will be one unit) and click Add to Cart.
Review My Cart making sure all specifications fit your requirements, then click Proceed to Checkout.
If it is the first time that you have accessed the Website and you wish to register, you may do so by entering your email address and a password. You must keep your password confidential as it allows access to your account. To continue setting up an account you will need to enter your personal details, billing address and delivery address (if different).
If you are a registered user with an active account, please enter your email address and password to log in to your account.
You will then be directed to the shipping confirmation page to select delivery options and confirm a delivery address. You will then proceed to the secure payment page to select the payment type and complete your order.
ORDER ACCEPTANCE
After placing your order, you will receive an automated acknowledgement. Please note that this does not mean that your order has been accepted.
Our acceptance of your order will take place when it is dispatched, at which point a contract will come into existence between the User and STL.
A number will be assigned to your order of which you will be informed upon acceptance. The contract to sell products to you only relates to those products listed in the confirmation email.
If we are unable to accept your order, we will inform you and refund any quantity we may have charged, this might be because a product is out of stock, because of unexpected limitations on our resources for which we could not reasonably plan, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
ORDER CONFIRMATION AND CANCELLATION
Before completing the order, the User may review all the relevant details and products included so that, if considered necessary, they may be modified, added to or eliminated.
Once the order has been formalised by your confirmation, it will not be possible to modify or cancel the order through the Website and, therefore, you will have to contact the Customer Service Department ("CSD") directly (see clause 10 below). Once you have contacted the CSD, provided that the order has not entered the shipping process and been dispatched from our central offices, it will be possible to change or cancel any issue relating to the order.
DELIVERIES
When placing an order, Users can receive it at an address of their choice, except P.O. boxes. Shipping addresses must be located in the same country of the purchase.
Our delivery period is approximately between 2 and 7 working days from the order confirmation. This period may increase at certain times or due to other circumstances beyond our control and, therefore, we are not responsible for any delays that may arise for any of the aforementioned reasons or for reasons directly attributable to third parties unrelated to us.
We will keep you informed regarding the progress of your order by email or text message using the contact details you supply.
Delivery costs are £8 regardless the amount of the order.
If when opening the package, the User observes that any of the items are damaged, the damaged articles should be detailed in the delivery note and they should contact the CSD. In such cases, STL will repair or replace, at no cost, any article lost during transport or that has suffered any type of damage during the delivery process, provided that the User reports the incident within 24 hours of receiving the order.
Once the order has been delivered, any damage that may be caused henceforth will be your responsibility. Any risks relating to the purchased product will be assumed by you from the time of delivery.
You will acquire ownership of the products once we have received payment in full, and the purchased products have been delivered. If there is a problem with your order, please contact our Customer Service Department using the contact details provided below.
In the case of orders made in periods of high demand, the estimated delivery time cannot be guaranteed. STL shall not be liable for any failure to meet these delivery dates.
POLICY FOR THE RETURN, EXCHANGE AND REFUND OF PRODUCTS
RETURNS
Returns at Purificación García are free of charge.
You may return your online purchase on the Website by requesting to have it picked up at home.
Returns can be requested up to 30 calendar days from the order confirmation.
You should use the original shipping packaging when returning articles, Purificación García boxes and envelopes included. This way, the goods will arrive in perfect condition.
Returned items must be new, in perfect condition and with original labelling. Footwear without the original packaging will not be accepted as both are considered part of the product.
We do not accept returns of personalised items or those with alterations.Also, we do not accept returns of underwear or any other product considered as final sale by Purificación García.
If the order includes a gift associated to any item and a refund is made over that item, the gift needs to be returned as part of the order to proceed with the return.
Returns that do not comply with any of the conditions specified above will not be accepted.
Returns using the Website
The User can access the order containing the item(s) to be returned through "My Account" on the website. Once identified, the User must select the item(s) vain the delivery note they received together with the order and choose a collection address to be provided to the courier.
The article(s) should be returned in the original packaging in which the order was sent and the return will be processed free of charge.
Once the return has been received by STL, it will verify the returned item or items to check that they correspond to those indicated in the return receipt and that they were received in perfect condition.
If the verification is satisfactory STL will refund the money paid by the User for the returned article(s) using the same payment method used by the User for placing the order, within fourteen (14) days of notification of withdrawal.
RETURNS OF DEFECTIVE PRODUCTS
If you wish to return a product because it is faulty, flawed or because it is not as described, you may do so using the procedure described above.
LEGAL RIGHT TO CANCEL YOUR CONTRACT WITH US
In general, if Users enter into the agreement as consumers or users they are entitled to withdraw from the agreement within (14) calendar days.
This period will expire after fourteen (14) calendar days from the date on which the ordered article was delivered to the User.
To exercise his/her right to withdrawal, the User must send a notification to STL at the following postal address: Parque Empresarial Pereiro de Aguiar s/n, 32792 Ourense or by email to lopd@purificaciongarcia.com, in which they communicate unequivocally their decision to withdraw from the agreement between the User and STL.
The user must comply with all the conditions of purchase and return expressed in this document, and consequently, to exercise the right to withdraw, the articles must comply with the requirements mentioned in the POLICY FOR THE RETURN, EXCHANGE AND REFUND OF ORDERS.
You can download the model withdrawal form here: Withdrawal Form
PAYMENT METHODS AND PRICE
Orders must be paid as soon as they are confirmed. Only orders for which payment has been verified and completed will be processed.
The price of the product (which includes VAT) will be the price indicated on the Website when placing your order. Prices of the products shown on the Website may be changed without such changes affecting orders in progress when the change was made.
We will attempt to ensure that the price of the product advised to you is correct. If the product's correct price at your order date is higher than the price stated to you, we will contact you for further instructions before accepting your order. If we accept and process an order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as mispricing, we may end the contract, refund you any sums you have paid and require the return of any products provided to you.
If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
You may pay for orders by credit or debit card (Visa / MasterCard / AMEX) or using PayPal.
For security reasons, if you choose to pay via PayPal, you may not change the delivery address once the order has been placed.
Your payment details will not be stored or processed by us but will be directly registered by the payment gateway of the financial institution chosen by you to make the payment. For greater security, when payment is made the Website has a Secure Ecommerce Authentication Service, a system established by Visa/MasterCard/Eurocard, whereby Customers are authenticated by their purchasing bank.
To protect the confidentiality and integrity of transactions, our checkout procedure involves SSL (Secure Socket Layer) protocol and 128-byte security keys.
The amount of the order will be charged in real time using the chosen payment method and if the charge is cancelled for any reason and the transaction is not completed, the order will be automatically cancelled.
CUSTOMER SERVICE DEPARTMENT
If you have any questions or complaints about your order, please contact us. You can contact our customer service department:
- By calling 080 00 326 110, Monday to Friday from 08:00 to 18:00, except for holidays.
- By sending an email to: contact@purificaciongarcia.com
OTHER IMPORTANT TERMS
This contract is between the User and STL. No other person shall have any rights to enforce any of its terms. Neither party will require the agreement of any other person in order to end the contract or make any changes therein.
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
These terms and conditions shall be subject to the laws of England [and Wales], and the courts of England [and Wales] shall have exclusive jurisdiction over all claims or disputes arising out of, or in relation to, these terms and conditions.
OWNERSHIP OF THE WEBSITE
Welcome to purificaciongarcia.com (the "Website"). This Website is owned and operated by Sociedad Textil Lonia Ltd. ("STL"), a Company with registered office at Quadrant House - Floor 6, 4 Thomas More Square, London E1W 1YW, with employer identification number (C.I.F) no. 06689307, email contact@stlonia.com.
In these Website terms of Use ("Terms") we/our/us means STL, and you/your means you as a user of the Website.
ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS
By accessing this Website you accept these Terms. If you do not agree with these Terms you must refrain from accessing the Website.
Please also read our Privacy & Cookies Policy, which explains how we may collect and use information about you via this Website.
If you buy a product from the Website, the Standard Terms and Conditions of Purchase shall govern the purchase. In the event of any conflict or inconsistency between these Terms and the Standard Terms and Conditions of Purchase, the Standard Terms and Conditions of Purchase shall apply.
Access to our Website is permitted on a temporary basis and we reserve the right to suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
Use of this Website for the purpose of damaging the business or property of STL or third parties or damaging, attacking or overloading, the networks, servers and other hardware or software of STL or third parties is expressly prohibited. In particular, you agree that you will not:
- Attempt to decompile, reverse engineer, disassemble or otherwise to derive source code from the Website.
- Tamper with, hinder the operation of, make unauthorised modifications to the Website including attempting to interfere with the access of any user, host or network.
- Use the Website for any activities which breach any laws or regulations or infringe any third party rights.
- Remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices of ours or any third party.
- Use the personal information of another person in order to access or use the Website.
- Transmit any bug, virus or other disabling feature to or through the Website.
You may download to a computer or make copies of the Website's content solely for personal use and for non-commercial purposes, provided that all the documentation that is reused and is subject to copyright or trademark remain intact and is not altered in any way. The contents of the Website www.purificaciongarcia.com, may not be amended, reproduced or distributed to the public for commercial purposes.
ACCESS TO THE REGISTERED USER AREA AND PASSWORDS
Where you are provided with a user ID, password or any other piece of information as part of our security procedures you must treat such information as confidential and you must not disclose it to any third party. The right to use the secure areas of the Website is personal to you, and you may not allow other people to use your log-in details.
You are responsible for all activity and for the accuracy of all information and requests sent using your username, password or any other personal identification implemented to identify you.
You must notify us immediately of any unauthorised use of your account, or other account related security breach of which you are aware.
If you inform us, or if we have reason to believe that, unauthorised use is being made of the Website (whether by you or through your account) then, without prejudice to our other rights and remedies, we may suspend or terminate your access to the secure areas of the Website immediately (and without notice to you).
OBLIGATIONS OF USERS
You must use the Website and its contents and services appropriately and legally, in accordance with:
- All applicable laws and regulations in force.
- Generally accepted moral standards and good practice.
- Public order.
- These Terms, the Privacy & Cookies Policy, and the Standard Terms and Conditions of Purchase.
We shall not assume any direct or indirect responsibility arising from misuse of the Website or its contents by you. You assume, under your sole responsibility, all consequences, damage or liability that might arise from your use of the Website or the contents stored on it.
LINKS
The Website access service may include links, directories and even search tools that enable you to access other internet websites.
We take all measures and precautions possible to prevent links that might redirect or connect the Website to an external page that violates the rights and contents of third parties or which contains illegal contents.
However, we shall not be responsible for the content of external websites administered by third parties not related to us. In the event external links have illegal, defective, misleading or incomplete contents, the owner of such websites shall be responsible, and shall also assume the responsibility for possible damage caused as a result of use of these contents. The existence of these links shall not under any circumstance mean that we support or agree with the content of s websites. No link, hyperlink, framing or similar link to the Website may be inserted without our prior and express authorisation.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or licensee of all intellectual property rights in the Website, and the material published on it. STL?? is the owner of all the intellectual and industrial property rights of the domain name, the design and image of the Website, which are deemed to be, but not limited to, the graphics, logos, icons, and other audio-visual or audio contents, and its graphic design and source code (the “Contents”). In both cases, the exploitation rights recognised under the intellectual property legislation in force cannot be deemed to be transferred to you, save for those rights which are strictly necessary to use the Website.
We hold the exploitation rights to the brands, trade names or distinctive signs contained on the Website, and access to the Website may not be deemed to assign any right to the aforementioned brands, trade names and/or distinctive signs.
Any form of reproduction, distribution, public communication, modification or exploitation of all or part of the Contents of the Website are expressly prohibited without our prior written authorisation.
If you wish to reproduce or use information from this Website beyond the terms of this licence, please contact us for express consent. You can do this by addressing your request to STL at contact@stlonia.com, or using the contact information included in point 1 of these Terms.
LIMITATION ON LIABILITY
Use of the Website is subject to all applicable legislation and you shall be solely responsible for the content of any communication made by you when using the Website.
REGARDING THE WEBSITE'S CONTENT
We do not guarantee the quality of the information provided or that it is up-to-date, accurate and complete. We shall not be responsible for damage to property or immaterial damage that arises from use or non-use of the information provided or the use of incorrect or incomplete information. We expressly reserve the right to temporarily or definitively modify, supplement or delete the contents of the Website or part thereof without prior notice.
RELEASE FROM LIABILITY FOR USE OF THE WEBSITE
We do not guarantee the availability of the Website. We shall not be liable for damage or losses of any kind that might arise from the unavailability or interruption of the operability of the Website. We do not check that the contents are free of viruses or elements that might give rise to alterations in the software or hardware of users that visit the Website and therefore shall not be liable for the damage and losses of any kind that may arise as a result thereof. In any event, you shall be responsible for having the appropriate tools to detect and protect against harmful computer programs.
We provide the Website on an "as is" and "as available" basis and to the fullest extent permissible by law we do not guarantee that our Website will meet particular requirements, or be available, accessible, uninterrupted, timely, secure or operate without error, or that it will be free from viruses, worms, Trojans or other harmful elements. We recommend that you protect your equipment by having appropriate anti-virus software in place.
To the extent permitted by law, we exclude all conditions, warranties, representations or other Terms which may apply to our Website or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website. In particular, we will not be liable for:
- Loss of profits, sales, business, or revenue.
- Business interruption.
- Loss of anticipated savings.
- Loss of business opportunity, goodwill or reputation.
- Any indirect or consequential loss or damage.
Nothing in these Terms is intended to exclude or limit for any liability that cannot be excluded or limited by law.
DATA PROTECTION
Any personal information you provide through the Website from which you can be identified is stored securely and confidentially, and is processed fairly and lawfully in accordance with our Privacy & Cookies Policy.
TERM AND AMENDMENTS
We reserve the right to amend these Terms at any time without prior notice to you. We may change, interrupt or eliminate any aspect of the Website, such as access to certain functions, databases or contents of the Website in our sole discretion, without prior notice to you. We may also restrict access to all or certain parts of the Website without giving prior notice.
We recommend you review these Terms regularly to ensure you are aware of any changes.
Your continued use of the Website after such changes are posted will be deemed agreement on your part to these Terms, as amended.
GOVERNING LAW AND JURISDICTION
Use of this Website shall be governed and construed in accordance with Spanish law and you agree to submit to the non-exclusive jurisdiction of the courts of Spain in relation to any dispute in relation to them.
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Sociedad Textil Lonia, S.A. (hereinafter, "STL") with registered office at Parque Empresarial Pereiro de Aguiar, 32792, Pereiro de Aguiar, (Ourense-Spain) and developer of the Purificación García brand, is the controller of your personal data.
You can contact our Data Protection Office at the above address or by email at: lopd@stlonia.com.
DATA PROTECTION OFFICER
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at: lopd@stlonia.com stating DPO as the subject matter.
FOR WHAT PURPOSES DO WE TREAT YOUR PERSONAL DATA? HOW DO WE LEGITIMIZE THE PROCESSING OF YOUR DATA?
MANAGEMENT OF YOUR BUSINESS RELATIONSHIP WITH STL
Your personal data will be treated in order to develop, control, manage and maintain the contractual relationship established on making purchases in stores managed by STL where necessary.
Said treatment for the purposes indicated is legitimized by the execution of the existing contractual relationship between you and STL. The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
MANAGEMENT OF PROFILE REGISTRATION AND CANCELLATION IN THE SHARED DATABASE
Your personal data will be processed for your registration and entry into the customer database managed by STL. When necessary, and exclusively for the management of the contractual relationship, STL will communicate the identifying data that you provide us in order to be able to manage your relationship as a customer.
Said treatment for the purposes indicated is legitimized by the execution of the existing contractual relationship between you and STL. The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
PROCESSING OF YOUR DATA FOR COMMERCIAL PURPOSES BY STL
Your personal data will be processed by STL for the sending of commercial information related to own products linked to and marketed by STL, in addition to opinion surveys. Said information to be sent by any means, including electronic, commercial communications, sending of bulletins and personalized offers. Similarly, your data may be used for profiling purposes in order to send personalized commercial actions and / or oriented to your preferences.
Said treatment for the purposes indicated is legitimized by the application of legislation that foresees said treatment and by having obtained STL consent to that effect.
For those cases legally provided for under article 21.2 of Law 34/2002, of July 11, concerning services of the information society and electronic commerce, as well as by article 16 of the Electronic Privacy Regulation 2017/0003 (e-privacy) of the European Union, STL will be entitled to send commercial communications electronically as long as the content thereof is related to products and / or services similar to those offered in the context of your relationship with STL.
You may, at any time, revoke your consent for the sending of commercial communications of STL products and services. You may refuse such procedure both at the time of data collection and on receipt of each commercial communication sent by STL.
Similarly, STL may use your data in legitimate interest to better meet your expectations and increase your level of satisfaction as a client in cases where legislation permits, provided that these legitimate interests respect your right to personal data protection, honor and personal and family privacy. Remember that you can always exercise your right of opposition if you consider it appropriate at the email: lopd@stlonia.com.
DATA TRANSFER STL GROUP AND FRANCHISEES
In order to manage the relationship with you as a customer, STL may communicate to those companies that use the STL customer database any identification data that you provide us by filling in the card or via the website in order to verify your identity, as well as to manage all purchases and operations you make in the stores of Purificación García. With this in mind, your data will be included in a centralized database that can be accessed by both STL franchisees and other STL Group companies. In no case will your personal data be communicated to other entities that do not belong to the STL Group or to STL franchisees, without your prior consent.
Said treatment for the purposes indicated is legitimized according to the existence of a legitimate interest for STL. As a result of the use of a centralized customer database, for administrative, operational and logistics purposes, STL may communicate data to all STL's dependent entities with which it shares access to said database with the sole purpose of being able to improve the logistics, administration and your personal management needs by being able to centralize all the purchases you make. This centralization does not entail any detriment to you, on the contrary, it will speed up any order or process, thereby avoiding delays.
The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
INTERNATIONAL DATA TRANSFERS TO THE STL GROUP
In order to manage the relationship with you as a customer, STL may communicate to those companies that use the STL customer database any identification data that you provide us in order to verify your identity, as well as to manage all purchases and operations you make in the stores of Purificación García. With this in mind, your data will be included in a centralized database that can be accessed by both STL franchisees and other STL Group companies that may be located in countries that do not offer a protection level comparable to European standards. In no case will your personal data be communicated to other entities that do not belong to the STL Group or to STL franchisees, without your prior consent.
Said treatment for the purposes indicated is legitimized by the adoption of adequate guarantees by STL. For these purposes, these international data transfers will be covered by the implementation of adequate guarantees through the signing of a contract to that effect based on the Standard Contractual Clauses for data protection adopted by the European Commission. The obtaining of your data for this purpose is mandatory in order to enable STL to establish and manage your contractual relationship.
FROM WHERE DO WE GET YOUR DATA?
The personal data processed by STL has been provided directly by you by completing the forms provided for that purpose by STL.
HOW LONG WILL WE KEEP YOUR DATA?
STL will keep your data during the validity of your contractual relationship with STL and once expired during the prescription period of the actions that may arise from the relationship maintained.
For merely illustrative purposes, articles 1962-1972 of the Civil Code set deadlines for the prescription of actions that may go from one to thirty years, depending on the type of action to be exercised.
TO WHOM DO WE GIVE YOUR DATA?
Your data will be transferred to the different entities that form part of the STL Group (subsidiaries and franchisees) and that have access to the customer database, to which your personal data will be sent as a customer of STL products, for the handling of the following:
- Collection and payment derived from the relationship with you.
- Registration and removal of customer profiles in the STL database.
Similarly, STL may outsource certain functions in order to improve the quality of service and/or for internal administrative purposes, and to this effect it will collaborate with Data Processors, always within the context of a Data Processing Agreement (DPA) that offers adequate guarantees.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR INFORMATION AND HOW CAN YOU EXERCISE THEM?
You may, in the terms established in the data protection regulations, revoke at any time the authorization granted for the processing and transfer of your personal data, as well as exercise the rights of access, rectification, opposition, including the processing of data on the basis of legitimate interest, limitation, suppression, portability and not to be the subject of automated decisions, by writing to the Data Protection Office of Sociedad Textil Lonia, SA, at the following address: Parque Empresarial Pereiro de Aguiar, 31792, Pereiro de Aguiar (Ourense-Spain), or by email at: lopd@stlonia.com.
For greater transparency regarding your rights, please find below further information:
RIGHT TO ACCESS:
You have the right to obtain confirmation about the personal data we hold on you. You can contact us for further information concerning the aforementioned data by email.
RIGHT TO PORTABILITY:
As long as STL processes your personal data through automated means based on your consent or an agreement, you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or to a third party. It will only include the personal information that you have given us.
RIGHT OF RECTIFICATION:
You have the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data. Remember that in your User Area you can modify your personal data.
RIGHT OF SUPPRESSION:
You have the right to obtain without undue delay the suppression of any personal data processed by STL at any time, except in those situations that the law considers an exception, such as compliance with a legal obligation.
RIGHT TO OPPOSE THE PROCESSING OF DATA ON THE BASIS OF LEGITIMATE INTEREST:
You have the right to object to the processing of your personal data based on the legitimate interest of STL. We will not be able to continue processing personal data unless we can attest compelling legitimate reasons for said processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
RIGHT TO OPPOSE DIRECT MARKETING:
You have the right to oppose direct marketing, including profile analysis made for direct marketing purposes.
RIGHT TO RESTRICTION:
You have the right to request that STL limit the processing of your personal data in the following circumstances:
- If you object to the processing of your data based on the legitimate interest of STL, STL must limit any processing of such data pending the verification of legitimate interest.
- If you claim that your personal data is incorrect, STL must limit any treatment of such data until its accuracy is verified.
- If the treatment is illegal, you can object to the deletion of personal data and, instead, request limitation of its use.
- If STL no longer needs personal information, but you need it for the formulation, the exercise or the defense of claims.
UPDATES TO OUR PRIVACY NOTICE
We may proceed to update our Privacy Policy. The latest version will always be available on our website.
COOKIES
Where you furnish your personal data via the Website, STL reserves the right to use cookies in order to recognise you as a frequent user and customise your use of the Website by means of pre-selecting your language, or more desired or specific content. By using cookies STL is able to recognise the user's browser in order to provide content and offer browsing or advertising preferences to the users' demographic profiles, measure visits and traffic parameters, and monitor the progress and number of hits.
In addition, in its preparation we have taken into consideration the instructions provided by the Spanish data protection agency in its "Guide on the use of cookies".
WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer by the websites you visit. They are widely used to ensure that the Website functions correctly and efficiently since they provide the owners of the Website with information. The use of cookies is standardised in the majority of websites. Cookies enable us, among other things, to store and recover information on your browsing habits and your device and, depending on the information they contain and the way in which you use your device, they may be used to recognise and identify the user in order to enhance your browsing experience and offer you the services you request. If you would prefer not to send cookies to our systems you can disable and control them through your browser settings, erasing them from the browser history -cache- when you end your visit.
Types of cookies
Classified by expiry date:
- 'Session' cookies: Session cookies remain in your browser during your visit (e.g. until you close the browser or leave the site).
- 'Persistent' cookies: Persistent cookies are saved in your browser after the session (unless they are deleted).
Classified by activity:
- 'Performance' cookies: Performance cookies collect information on Website use; they do not gather personal data and the collected data is stored anonymously. Performance cookies are used to enhance the Website experience.
- 'Functionality' cookies: Functionality cookies enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customisation of the Website).
Classified by purpose:
- Analytical cookies: Analytical cookies are used to gather data on user activity for statistical purposes. Among others, they analyse the number of users visiting the Website, the number of pages visited, as well as user activity on the Website and the frequency of use. The data collected is always anonymous in order to ensure that there is no way of using the data collected to identify any user.
- Authentication cookies: These enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customisation of the Website).
Classified by origin:
- First-party cookies: First-party cookies are set by the web server of the visited page.
- Third-party cookies: Third-party cookies are sent to the user's terminal equipment from a device or domain that is not managed by the editor, but rather by another entity that processes the data collected through the cookies.
By continuing to browse this Website, the user will be accepting the creation of cookies for the aforementioned purposes.
Notwithstanding the foregoing, should the user subsequently wish to eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by his browser for this purpose. In this connection, additional information may be found in the following section.
HOW TO BLOCK COOKIES
Should the user subsequently wish to block or eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by each web browser for this purpose. If the installation of cookies is not permitted on your browser, you may not be able to access certain sections of our Website.
Depending on the web browser used by the user, the procedure for allowing and eliminating cookies will be one of the following:
- Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Safari: https://support.apple.com/en-us/HT201265
- Opera: http://help.opera.com/opera/Windows/2393/en/private.html#deleteData
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
ADDITIONAL INFORMATION
- The cookies are stored by the web browsers and browser settings must be used to exercise your right to eliminate or disable them. Neither this web nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers.
- In certain cases it is necessary to install cookies to ensure that the browser does not forget your decision not to accept them.
UPDATE OF COOKIES AND CONTACT POLICY
Should the user fail to accept the cookies or block them subsequently, Website functionalities may be affected.
The Cookie Policy may vary based on the cookies used. If STL amends its Cookie Policy, it will post a notice on the Website to inform you of any change in the type of data collected. Notwithstanding the foregoing, regular visits to the Cookie Policy page are recommended to keep you informed of any exceptions in this connection.
Lastly, should you have any problem in relation to the use of cookies on this Website, you may contact us at the following email address: contact@stlonia.com.
Also, cookies may be removed; to do so you must consult your web browser instructions.